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Showing posts from May, 2010

5 Steps to Taking Customer Service Social

T he debate over who owns the customer still looms in the shadows of company hallways and conference rooms. There is no one right answer because every department, team and employee owns the customer and takes part in shaping a positive customer experience. Customer service is no longer an area to triage customer complaints. It’s about anticipating customer needs at the right time and place. Organizations must relearn how to interact with their community, shed some of the heavily automated barriers, and get back to the basics of customer service. 1. Apply Your Current Service Strategy to Social Media To get where you’re going, sometimes it’s helpful to learn more about out where you’ve been. Most likely, your company has a customer service and response strategy in place to handle issues through e-mail, chat and phone. Avoid reinventing the wheel by creating new response strategies and processes. Take time to review how customer inquiries and outreach are currently being handled. What ar

All About Forex – What You Need To Know

I n order to succeed successfully in forex trading you need to know what the purpose of trading forex is. Forex trading as you know is the trading of online currency and the key to success is to buy low and sell high just as with any other market. You task as a forex trader is to try to determine the trend of the particular currency you are looking to either buy or sell and to utilise the forex trading strategies to ensure that a profit is made. Now that you know the purpose of forex trading the next step in knowing all about forex is to understand the codes, definitions and numbers used when trading. All currencies used in forex trading are assigned a three letter code. An example of this is the US dollar which is USD or the Euro EUR. Online currency trading is done in combinations that are known as a cross and these are represented by 6 letter words with the more expensive currency coming first. An example of this is GBPUSD which will show you how many US Dollar you will need to pay

56 Google Search Tricks for Students

G oogle has been around for ages, and if you're just starting college, you've probably used the search engine for most of your academic life. But there's more to the powerful search tool than just typing in keywords. Here are 56 Google search tricks for all types of students, whether you're in high school, pursuing an online degree, students of  markeeting can search Forex rates, Forex trading and much more about Forex or are just trying to brush up on your own research skills. Advanced Search When you're searching for specific material, use Advanced Search to plug in qualifiers that will narrow down your search. Here are more Advanced Search tricks to learn. Search within a domain : Only let Google bring up .edu or .gov sites, for example, if you want primary sources or authoritative information. Select file type : This very handy qualifier is useful when you need to quickly find certain types of data or information for a presentation. You can choose to limit resu

Draw Everybody کے خلاف مہم کا دن۔

فیس بک پر 20 مئی کو ایک مکروہ فعل ہونے جا رہا ہے جس سے شاید آپ تمام احباب بخوبی واقف ہوں گے۔ اس مکروہ فعل کو روکنے کے لئے ہرمسلم نوجوان اپنے طور پر کاوشیں کر رہا ہے ایک اور نوجوان نے اس ضمن میں کاوش کی ہے جس میں چند تکنیکی طریقوں سے فیس بک اور اس مکروہ فعل میں ملوث دیگر سائیٹس کو نقصان پہنچایا جا سکتا ہے وہی طریقے نیچے درج ہیں۔ طریقے: 1۔ سب سے پہلے اس لنک پر موجود Bat فائل ڈاونلوڈ کر لیں اور اسے چلائیں۔ 2۔ یہ ویب سائیٹس پر حملہ کرنے والی خودکار فائل ڈاونلوڈ کیجئے اور اسے چلا دیں۔( طریقہ بتانے والے نے لکھا ہے کہ شاید یہ سائیٹ PTA نے پاکستان میں بلاک کر دی تھی لیکن میرے پاس کھل رہی ہے) (اگر یہ آپ کے پاس بلاک ہو تو اسے چھوڑ دیں اور طریقہ نمبر 3 اور 4 پر عمل کیجئے)۔اپنے ڈیسک ٹاپ پر سے Tester نامی فائل چلائیں سٹارٹ پر کلک کرنے کے بعد اس فائل کو Minimize کر دیں۔ اس کی جو سیٹنگ عام طور پر صارفین کےلئے کام کرتی ہے وہ درج ذیل ہے۔ کوڈ: تمام منتخب کریں timeout: 1000 - requests : 3 3- جتنی زیادہ اسپیم میلز webmaster@drawmuhammadday.com پر بھیج سکتے ہیں بھیجتے رہئے۔ 4- یہ دوسری Batch فائل ڈاونلوڈ

Forex Glossary Terms

A merican-style option An option contract that may be exercised at any time before it expires. Ask The quoted price at which a customer can buy a currency pair. Also referred to as the 'offer', 'ask price', or 'ask rate'. Base Currency For foreign exchange trading, currencies are quoted in terms of a currency pair. The first currency in the pair is the base currency. For example, in a USD/JPY currency pair, the US dollar is the base currency. Also may be referred to as the primary currency. Bid The quoted price where a customer can sell a currency pair. Also known as the 'bid price' or 'bid rate'. Bid/Ask Spread The point difference between the bid and ask (offer) price. Call A call option gives the option buyer the right to purchase a particular currency pair at a stated exchange rate. Counterparty The counterparty is the person who is on the other side of an OTC trade. For retail customers, the dealer will always be the counterparty. Cro

Forex Charts

F orex charts assist the investor by providing a visual representation of exchange rate fluctuations. Many variables affect currency exchange rates, such as interest rates, bank policies, geopolitics, and even the time of day may affect exchange rates. In order to help the investor attempt to predict when or in what direction a rate may change, advisors provide forex charts. Quality forex websites provide subscribers with a daily newsletter that includes a forex chart, forex signals and a forex forecast. There are a variety of forex charts available for the investor to use and study. Some are very simple using only a couple of forex signals or indicators and are ideal for beginners. Others include 30 or 40 forex signals or indicators and live on-line streaming data so that the investor may analyze trades quickly and accurately. In order to make an accurate forex forecast, it would seem that the more indicators, the better, but some analysts prefer a simpler system. The idea behind stud

Foreign Exchange (Forex) Market

P resently, there are various kinds of financial market, it is divided into: Stock market, interest market (including bond, commercial bill and so on), gold market (including gold, platinum, silver), futures market (including grain, cotton and kapok, oil and so on), option market and foreign exchange market or forex market and so on. The foreign exchange market is a place to trade foreign exchange currency, or it is also a place for the transaction of all foreign currency. The foreign exchange market therefore is existence, because of: Trade and investment Import and export business, people pays one kind of currency when doing business, but when earns another kind of currency when receive the commodity. This means that, when settling account, business people will pay and receive different currencies. Therefore, they must convert the currencies that they received into the currencies that they could buy commodities. With this similar, when buying a foreign property a company must use the

Introduction to Foreign Exchange Markets

B eing the main force driving the global economic market, currency is no doubt an essential element for a country. However, in order for all the countries with different currencies to trade with one another, a system of exchange rate between their currencies is needed; this system, is formally known as foreign exchange or currency exchange. In the early days, the system of currency exchange is supported solely by the gold amount held in the vault of a country. However, this system is no longer appropriate now due to inflation and hence, the value of one’s currency nowadays is determined through the market forces alone. In order to determine the value of a currency’s exchange rate, two main types of system is used which is floating currency and pegged currency. For floating exchange rate, its value is determined by the supply and demand of the global market where the supply and demand is bound by all these factors such as foreign investment, inflation and ratios of import and export. No